At Encore, caring is not simply a daily duty – it is our vocation and passion.
And we love what we do.
Your Care. Our Privilege.
Encore is a specialist nursing and dementia care home provider that gives its residents a home filled with the finest care, comfort and companionship – and a place of reassurance for loved ones.
We recruit, train, reward and retain the worthiest and kindest professionals in care. Truly personalised care starts with really knowing someone – their past and their present. At Encore, a resident’s footprints do not fade – we simply make new ones together.
“I cannot thank you enough… Everyone was so very kind and the care was excellent.
The ambience was that of a five-star hotel with the professional expertise of a first-class hospital. Everyone gladly went the extra mile.”
– PM (Retired Director of Nursing)
Encore Care Homes
Care, respect & compassion
The heart of Encore
The most important part of an Encore Care home is its residents. They are the heart and soul of the home and without them, Encore would not have a reason to be. As such, it is our vocation to ensure our residents are welcomed into a home filled with the finest care, comfort and companionship – and a place of reassurance for loved ones.
Standing out from the crowd
We strive for outstanding in everything we do and build strong, innovative partnerships with healthcare experts to ensure we remain at the forefront of the latest industry advancements. We design and purpose-build our own homes to ensure they are beautiful and comfortable to both live and work in, as well as delivering absolute efficiency to run and maintain.
Be part of our Encore
Respect and reassurance is at the core of the care culture, which permeates all the way through a Encore home – from the management and the care team, to the support services. Only the worthiest individuals work for Encore – those with the kindest, most caring natures and who are passionate about bringing smiles to residents’ faces each and every day.
What makes Encore different?
Our purpose and passion
Our living values guide how every member of the Encore team delivers care each day. Seven principles that define our culture and measures by which we judge ourselves.
We recognise that no two people are the same. Everyone deserves to feel safe and cared for in their home. Our distinctive and responsive individual care plans reflect not only their care needs but each person’s unique character and preferences.
Our care radiates wider than our residents. We reach out to offer comfort and support to their loved ones too. Our doors are always open to listen to any concerns from families and friends and to give them complete peace of mind. We also offer relatives specialist training in understanding dementia.
We only employ the kindest professionals in care. We recruit, train, reward and retain the worthiest healthcare experts. We provide an effective service that always considers the wishes and choices of residents and ensures they are front of mind at all time. Dignity and respect are at the heart of our care culture. It filters all the way through a Encore home – from the management and the care team, to the support services.
We focus on creating new, homely places to live. We design and purpose-build our own homes to ensure they are beautiful and comfortable to both live and work in, as well as delivering absolute efficiency to run and maintain. We pride ourselves on positively achieving the difference between being a home and being homely. From the building’s architecture to the welcoming and warm décor; every touch in the home is designed with the greatest care and attention to make every resident feel truly at home.
We strive for outstanding in everything we do. From the welcoming ambiance and our compassionate nature, to the top care professionals and state-of-the-art healthcare facilities. To achieve excellence and lead in best practice, we believe in the proof of effectiveness and building strong, innovative partnerships with healthcare experts to ensure we remain at the forefront of the latest industry advancements.
We liken the community to our extended family. We work closely with local groups and healthcare professionals; opening our doors and facilities to them. An Encore home is a dementia resource for everyone in the local area. We endeavour to entwine our passion to care for others, with helping the local community.
We are devoted to helping our residents to flourish. Delicious, nutritious home-cooked food, friendly happy faces and endless enthusiasm within the home, helps to create the good energy that heartens residents to look forward to every new day. No one loses the ability to feel. We are there at all times to reassure and help celebrate with our residents – sometimes all any of us need is a hug from a friend, after all.